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An omnichannel communications platform

Centralization of all conversations with customers in one stream, regardless of the channel

%

+20

NPS

%

+14

Profit

+17

%

Customer
Return

3

х

Respond
Faster

Respond faster then your competitors

Marketing
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Marketing messages, push notifications, order updates, delivery alerts and more.

Sales
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Two-way messaging,

one-click video meetings and appointment booking

Custumer Support
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Inbox, call-to-chat deflections, IVRs, chatbots and more.

Account Security
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Multi-Factor Authentification via SMS, Voice, WhatsApp and Email.

All your customer chats
in one place

All of your customers' preferred channels,
no matter the channel
  • Contact Import

  • Omni-channel Chat History

  • Contact & Segment Manager

  • Tagging & Custom Fields

  • Real-time Analytics Dashboard

  • Social media comments

Comments from all advertising
and posts in one place

It will help you automate and truck comments from Twitter, Facebook, Instagram, YouTube and LinkedIn pages In Time

Customer Service message
Replies Script

Deliver outstanding support with interactive call scripts.

Lead agents through troubleshooting and help them quickly learn and choose the ideal response.

Chat bots
and Quick answers.

Always-on support
  • Listening on every channel

  • Rapid customer solutions, minimized business costs

  • One Inbox, complete context

Reach people across channels
Start with your audience

All your brand performance data in one place

Mediatoolkit’s analytical dashboards will help you see where your brand is popular, and which areas need improvement

  • Automated sentiment

  • Influencer dashboards

  • Engagement and reach

  • Share of voice by channels

Customer Experience
Automation

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Automate
your marketing and sales processes in no time

Rush allows you to automate certain tasks in your workflow by defining an automation workflow: a set of rules and conditions that trigger the actions you want to automate.

These actions include sending emails and SMS messages, organizing contacts into different lists, and updating information in your contact database

 Completely connected to your business

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Unify business messaging and turn conversations into data that powers your business
  • Contacts & Messages API

  •  Dialogflow Integration

  •  Web Chat & Messaging Apps

Soon

Social media

comments

CRM
connecting

Email
marketing

 

Chat Bots

Import contacts
rom CRM

Analytics

Live agent
for the website

Automatic
messages (pipeline)

Virtual
Call center

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Do you believe in customer loyalty?

Julia
Customer success manager
ALM Works

Loyalty exists until the customer is satisfied with the product and service.
If the customer is frustrated with one of those loyalty is gone
.

Start offering your customers a better communication experience

Leave your email and you will be the first to know about the launch of the project

Thanks!

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